I sat in a boardroom last Tuesday for ninety minutes while a software rep pitched a “revolutionary” cloud integration to a logistics manager who couldn’t even tell me how his … Read more
Author: Idris Haverkamp
A tool cannot fix a process you have not written down. I start with the process.
A Crm People Will Actually Update
I spent forty-five minutes in a boardroom last Tuesday watching a VP explain why his sales team needed a “revolutionary” AI-driven platform to solve their declining conversion rates. It was … Read more
Payment Terms That Protect You
I spent three hours yesterday watching a logistics manager try to “optimize” his accounts receivable by purchasing a high-end automated invoicing suite. It was painful. He was trying to solve … Read more
Auditing Subscriptions Once a Year
Most managers think they need a fancy SaaS management platform to solve their bloated tech stack. They don’t. They think they can buy their way out of a mess, but … Read more
Getting the Quiet People to Contribute
Stop wasting your budget on “engagement” software that promises to democratize your boardroom. I’ve sat through enough quarterly reviews to know that a $50-a-month polling app won’t solve a broken … Read more
Chasing an Invoice Without Losing the Client
Stop buying expensive automated collections software. I see it every month: a mid-sized firm spends fifty grand on a “smart” receivables platform, only to realize they’re just automating chaos. You … Read more
Rolling Out an Update in Stages
I spent forty-five minutes yesterday watching a warehouse manager stare at a “System Update in Progress” screen while three forklifts sat idle and a shipment of perishable goods sat baking … Read more
Notes That Record Actions and Owners
I watched a mid-sized logistics firm waste $14,000 last quarter on a “collaborative AI transcription” suite. They thought a shiny new subscription would solve their chaos, but all it did … Read more
A Breaking Change With Four Weeks Notice
I spent forty minutes yesterday watching a mid-sized logistics firm’s CTO try to justify a six-figure budget for a new deployment orchestration suite. They think they have a technical problem, … Read more
A Remote Meeting Where Everyone Speaks
I watched a mid-sized logistics firm burn $4,200 last month just on “sync calls” that had no agenda, no owner, and no outcome. They thought a premium subscription to a … Read more