Category: Remote Work

Stop buying more licenses. I’ve spent fifteen years watching mid-sized logistics firms burn six-figure budgets on “all-in-one” knowledge bases, thinking a shiny new UI would somehow solve their chaos. It … Read more

I spent forty-five minutes this morning watching a mid-sized logistics manager try to justify a $12,000 annual subscription for “AI-driven employee engagement analytics.” He wasn’t looking for results; he was … Read more

I spent three hours last Tuesday watching a mid-sized logistics manager try to explain a shipping manifest to a temp because the regular clerk was on vacation. They were both … Read more

I spent three hours last Tuesday sitting on a beach in Mallorca, staring at a sunset that should have been life-changing, while my phone buzzed incessantly with “urgent” Slack notifications. … Read more

Stop looking for a new paging tool to fix your chaos; if you haven’t written down the process for being on call, no amount of software is going to save … Read more

I spent forty minutes on a Zoom call yesterday watching a mid-sized logistics manager try to explain why a shipment was stuck, only to realize no one knew who actually … Read more

I recently sat in a boardroom where a logistics manager was pitching a six-figure SLA monitoring suite. He was convinced that if they just bought enough automated dashboarding, their team … Read more

I spent three hours last Tuesday watching a warehouse manager try to “solve” his distraction problem by buying a premium subscription to a task-management suite. He thought a new interface … Read more

I spent forty minutes yesterday watching a logistics manager try to troubleshoot a broken AI transcription tool because his team couldn’t agree on a single action item. He was convinced … Read more

I spent forty-five minutes yesterday watching a mid-sized logistics manager try to explain why his team “missed the action items” from a client call. He wasn’t looking for a process; … Read more