I spent three hours last Tuesday in a boardroom watching a VP try to justify a six-figure SaaS subscription because “the team needs more visibility.” It was a lie. They … Read more
Category: Software
A Vendor Audit and How to Prepare
I remember sitting in a windowless conference room in 2008, watching a logistics manager sweat through his shirt while a software auditor tore through his department like a chainsaw. The … Read more
What You Are Allowed to Do With It
I spent forty-five minutes in a windowless conference room last Tuesday listening to a sales rep explain why their “flexible” seat model was a gift to growing firms. I checked … Read more
Using Open Source in a Business
I spent forty-five minutes in a windowless conference room last Tuesday listening to a vendor pitch a “revolutionary” open-source management suite that cost more than the actual software it was … Read more
An Approval Process People Will Follow
I spent three hours last Tuesday in a “strategy session” watching a mid-sized logistics firm try to solve a communication breakdown by approving a $40,000 enterprise SaaS subscription. It was … Read more
The Tools Your Team Bought Without Telling You
I spent forty minutes yesterday listening to a CTO explain why they needed a $50,000 enterprise security suite to solve their “visibility issues.” It was painful. They weren’t looking for … Read more
A Licence Inventory That Is Current
I spent forty minutes this morning watching a mid-sized logistics manager try to explain why they need a $50,000 SaaS management platform. He was sweating, scrolling through a chaotic spreadsheet, … Read more
Switching Off a Tool You Wrote
Most managers think they have a software problem when they actually have a discipline problem. They spend six months and fifty grand on a migration project, only to realize they’ve … Read more
Supporting a Tool You Built
I spent forty minutes yesterday watching a warehouse manager struggle with a custom inventory dashboard, only to realize he wasn’t fighting the software—he was fighting a workflow that hadn’t been … Read more
Internal Docs With Screenshots
I spent three hours last Tuesday watching a logistics manager try to “streamline” his warehouse operations by purchasing a $50,000 SaaS subscription. It was a joke. He wasn’t looking for … Read more









