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  • Category: Software

    How to train a team on new software.

    Training That Sticks After a Fortnight

    August 16, 2026Idris HaverkampSoftware

    I spent three hours last Tuesday watching a logistics manager try to explain a new CRM to his dispatchers. It was a disaster. They weren’t struggling with the buttons or … Read more

    How to roll out software to a team.

    A Rollout Plan for Thirty People

    August 11, 2026Idris HaverkampSoftware

    I watched a mid-sized logistics firm burn through eighty thousand dollars last year on a “revolutionary” ERP system that nobody used. They didn’t need a better interface; they needed to … Read more

    How to run user acceptance testing.

    Uat With Real Users and Real Data

    August 2, 2026Idris HaverkampSoftware

    I spent three hours last Tuesday watching a logistics manager try to “fix” a broken deployment by buying a premium automated testing suite. It was a classic case of throwing … Read more

    Guide on how to prioritise bugs.

    Which Bug Gets Fixed First

    July 25, 2026Idris HaverkampSoftware

    I spent forty-five minutes in a boardroom last Tuesday watching a CTO justify a six-figure subscription to a “smart” project management suite. He thought the software would solve his backlog … Read more

    How to write a bug report guide.

    A Bug Report a Developer Can Use

    July 16, 2026Idris HaverkampSoftware

    I spent three hours last Tuesday watching a senior dev stare at a screen, trying to decipher a ticket that essentially said, “It’s broken.” We’ve spent millions on Jira licenses … Read more

    How to test software as a non developer.

    Testing Without Being Technical

    July 14, 2026Idris HaverkampSoftware

    Stop looking for a “magic” no-code testing suite to save your project. I see it every week: a manager spends fifty grand on a fancy automation platform because they think … Read more

    How to brief a developer with criteria.

    A Brief With Acceptance Criteria

    July 7, 2026Idris HaverkampSoftware

    Stop throwing money at Jira subscriptions and hoping they’ll solve your communication gaps. I’ve sat in enough boardrooms to know that most people approach how to brief a developer by … Read more

    How to scope a small internal tool.

    Scoping an Internal Tool Honestly

    June 27, 2026Idris HaverkampSoftware

    I spent forty minutes yesterday watching a logistics manager try to explain a “workflow problem” to a developer, only to realize they weren’t even talking about the same process. They … Read more

    How to choose between build and buy.

    Building It Yourself and the Maintenance Bill

    June 22, 2026Idris HaverkampSoftware

    I spent forty minutes in a boardroom last Tuesday listening to a VP explain why they needed a custom-coded logistics engine to “drive synergy.” It was a classic case of … Read more

    How to design a form people complete.

    Removing Four Fields From a Form

    June 12, 2026Idris HaverkampSoftware

    I spent forty minutes yesterday watching a warehouse manager struggle with a new digital intake sheet. He wasn’t struggling with the interface; he was struggling because the form was asking … Read more

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