I spent forty minutes yesterday watching a mid-sized logistics director try to explain why his team needed a six-figure compliance suite to manage their vendor contracts. He was looking for … Read more
Category: Software
Reading a Privacy Policy as a Buyer
I spent three hours last Tuesday watching a logistics manager stare at a Terms of Service agreement like it was a cryptic ancient scroll. He was convinced he needed to … Read more
Security Questions Worth Asking a Vendor
I recently sat through a forty-minute demo for a “revolutionary” AI-driven compliance platform that promised to automate the entire audit cycle. The sales rep was smiling, the slides were sleek, … Read more
Whether the Vendor Will Exist in Three Years
Stop wasting your time staring at glossy pitch decks and praying the numbers add up. I’ve seen more logistics firms collapse because they chased a “stable” vendor based on a … Read more
Waiting One Version Behind on Purpose
I sat in a boardroom last Tuesday for ninety minutes while a software rep pitched a “revolutionary” cloud integration to a logistics manager who couldn’t even tell me how his … Read more
Rolling Out an Update in Stages
I spent forty-five minutes yesterday watching a warehouse manager stare at a “System Update in Progress” screen while three forklifts sat idle and a shipment of perishable goods sat baking … Read more
A Breaking Change With Four Weeks Notice
I spent forty minutes yesterday watching a mid-sized logistics firm’s CTO try to justify a six-figure budget for a new deployment orchestration suite. They think they have a technical problem, … Read more
Reading Release Notes Before They Hurt
Most companies treat software updates like a gift, but in my experience, they’re usually just more friction disguised as “progress.” I recently sat through a sixty-minute implementation meeting for a … Read more
What the Free Tier Is for
I spent three hours last Tuesday watching a logistics manager try to “optimize” his dispatch schedule using a flashy new SaaS platform. He was sweating over the settings, convinced that … Read more
Per Seat Pricing and Headcount Growth
I spent forty minutes yesterday in a budget review meeting watching a logistics manager try to justify a 20% increase in software spend because “the team is growing.” He wasn’t … Read more









