I spent forty-five minutes yesterday listening to a mid-sized logistics manager explain why his team needed a “revolutionary” AI-driven billing suite. He was ready to drop six figures on a … Read more
Author: Idris Haverkamp
A tool cannot fix a process you have not written down. I start with the process.
Measuring Work, Not Keystrokes
I spent forty minutes yesterday watching a mid-sized logistics manager try to justify a six-figure spend on a “privacy-first” monitoring suite. He thought he could buy his way out of … Read more
A Task List You Actually Trust
I spent forty-five minutes this morning watching a mid-sized logistics manager try to “optimize” his workflow by migrating his entire department to a new, shiny project management suite. It was … Read more
Reading a Privacy Policy as a Buyer
I spent three hours last Tuesday watching a logistics manager stare at a Terms of Service agreement like it was a cryptic ancient scroll. He was convinced he needed to … Read more
Picking Accounting Software Your Accountant Likes
I spent three hours last Tuesday watching a logistics manager try to “optimize” his billing cycle by demoing three different enterprise-grade platforms. It was painful. He was looking for a … Read more
Managing Outcomes You Cannot See
I spent forty-five minutes this morning watching a mid-sized logistics director try to troubleshoot a $500-a-month project management suite because his team “wasn’t communicating.” It was a complete waste of … Read more
Being Interruptible Only Sometimes
Stop wasting your quarterly budget on “focus apps” and noise-canceling headphones. I’ve spent fifteen years watching mid-sized logistics firms burn through thousands of dollars on software subscriptions, all in a … Read more
A Scope Document That Prevents Arguments
I spent forty-five minutes in a boardroom last Tuesday watching a VP try to justify a six-figure software implementation by scrolling through a “premium” SOW template. He thought the document … Read more
Choosing a Help Desk for a Small Team
I spent three hours last Tuesday watching a mid-sized logistics manager demo a “revolutionary” AI-driven ticketing system. He was mesmerized by the dashboard colors, completely oblivious to the fact that … Read more
Defending Two Hours a Day
I spent forty minutes this morning watching a logistics manager try to “optimize” his schedule using a $50-a-month AI calendar assistant. It was a textbook waste of capital. He was … Read more