I spent forty minutes in a boardroom last Tuesday watching a CEO stare at a dashboard, praying a new AI-driven pricing engine would solve his margin erosion. It’s the same … Read more
Author: Idris Haverkamp
A tool cannot fix a process you have not written down. I start with the process.
Security Questions Worth Asking a Vendor
I recently sat through a forty-minute demo for a “revolutionary” AI-driven compliance platform that promised to automate the entire audit cycle. The sales rep was smiling, the slides were sleek, … Read more
Trust Built From Small Promises Kept
Stop buying “culture building” software. I’ve spent fifteen years in logistics watching companies throw six-figure budgets at digital engagement platforms, hoping a colorful dashboard would somehow solve their people problems. … Read more
A Remote First Week That Works
I watched a mid-sized logistics firm burn fifty thousand dollars last year on a “seamless” digital onboarding suite. They thought a shiny new dashboard would solve their chaos, but all … Read more
Pricing From Cost and From Value
I spent three hours last Tuesday watching a logistics manager try to justify a new software subscription because he couldn’t figure out how to price a service without losing his … Read more
Why Nobody Uses the Tool You Bought
I spent forty-five minutes yesterday watching a logistics manager try to “onboard” his team onto a $50,000 ERP module. The team sat there, eyes glazed, staring at a dashboard that … Read more
Whether the Vendor Will Exist in Three Years
Stop wasting your time staring at glossy pitch decks and praying the numbers add up. I’ve seen more logistics firms collapse because they chased a “stable” vendor based on a … Read more
Doing All the Same Thing at Once
I spent three hours last Tuesday watching a logistics manager try to “optimize” his morning by purchasing a $50-a-month task management subscription. He thought a new interface would solve his … Read more
Hybrid Meetings and the Room Advantage
Stop wasting your budget on 4K cameras and enterprise-grade microphones just to solve a problem that isn’t technical. I recently sat through a sixty-minute session where the “remote” participants were … Read more
Chasing People Without Irritating Them
I spent forty-five minutes in a boardroom last Tuesday watching a VP explain why his team needs a $50,000 CRM integration to solve their “communication gaps.” It was a waste … Read more