I spent forty minutes yesterday watching a warehouse manager struggle with a custom inventory dashboard, only to realize he wasn’t fighting the software—he was fighting a workflow that hadn’t been … Read more
Structured Interviews and Why They Are Fairer
I spent forty-five minutes yesterday watching a hiring manager walk through a $2,000 enterprise recruitment suite, convinced that a fancy dashboard would finally teach them how to interview fairly. It … Read more
A Call Summary of Eight Lines
I spent forty minutes yesterday watching a logistics manager try to troubleshoot a broken AI transcription tool because his team couldn’t agree on a single action item. He was convinced … Read more
Planning a Quarter You Can Deliver
Most managers approach quarterly planning like they’re buying a new piece of heavy machinery: they spend six months researching the most expensive, feature-heavy software to solve a problem they don’t … Read more
Internal Docs With Screenshots
I spent three hours last Tuesday watching a logistics manager try to “streamline” his warehouse operations by purchasing a $50,000 SaaS subscription. It was a joke. He wasn’t looking for … Read more
The Domain That Nearly Expired
I once watched a mid-sized logistics firm lose their primary client portal because a single IT manager left the company and nobody realized the domain registration was tied to his … Read more
A Job Advert With the Salary in It
I spent forty minutes in a boardroom last Tuesday watching a mid-sized logistics firm’s VP explain why they needed a $50,000 AI-driven recruitment suite. They thought the software would solve … Read more
Recording a Call Properly
I spent forty-five minutes yesterday watching a mid-sized logistics manager try to explain why his team “missed the action items” from a client call. He wasn’t looking for a process; … Read more
Dropping Video Instead of Dropping Out
Stop buying $400 noise-canceling headsets just to mask a broken workflow. I’ve sat in boardroom meetings where executives spent ten minutes yelling “Can you hear me now?” like they were … Read more
Picking a Platform You Can Maintain
I spent forty minutes in a boardroom last Tuesday watching a logistics manager try to justify a $50,000 software overhaul because his team “couldn’t find things online.” He wasn’t looking … Read more