Stop buying productivity subscriptions to fix a problem that isn’t software-related. I see mid-sized firms drop fifty grand on “collaboration suites” just to mask the fact that their teams are … Read more
Covering Without Taking on Everything
I spent three hours last Tuesday watching a mid-sized logistics manager try to explain a shipping manifest to a temp because the regular clerk was on vacation. They were both … Read more
A Renewal Calendar That Saves Money
Stop throwing money at SaaS subscriptions to solve a problem that exists in your head. I recently sat in a boardroom where a logistics manager was pitching a six-figure automated … Read more
Contract Renewals With Notice Periods Tracked
I spent forty minutes this morning watching a logistics manager try to explain why his team needs a six-figure CLM subscription to solve his “disorganized paperwork” problem. It’s the same … Read more
A Shutdown Routine That Ends the Day
Stop buying $20-a-month productivity subscriptions to solve your evening anxiety. I see it every week in the firms I consult: managers frantically clicking through “habit trackers” and “mindfulness apps,” hoping … Read more
Using Open Source in a Business
I spent forty-five minutes in a windowless conference room last Tuesday listening to a vendor pitch a “revolutionary” open-source management suite that cost more than the actual software it was … Read more
Actually Being Away While Away
I spent three hours last Tuesday sitting on a beach in Mallorca, staring at a sunset that should have been life-changing, while my phone buzzed incessantly with “urgent” Slack notifications. … Read more
The Two Weeks After Someone Resigns
I spent forty-five minutes yesterday watching a logistics manager stare at a new HR dashboard, hoping it would magically solve the chaos of his departing warehouse supervisor. He thinks a … Read more
An on Call Rota That Is Humane
Stop looking for a new paging tool to fix your chaos; if you haven’t written down the process for being on call, no amount of software is going to save … Read more
An Approval Process People Will Follow
I spent three hours last Tuesday in a “strategy session” watching a mid-sized logistics firm try to solve a communication breakdown by approving a $40,000 enterprise SaaS subscription. It was … Read more