I spent forty-five minutes yesterday watching a logistics manager try to “optimize” a status update using a new project management suite that cost his firm six figures. He was clicking … Read more
Cash Flow Is Not Profit
I spent forty minutes this morning watching a CEO stare at a dashboard of real-time financial analytics, looking for an answer that wasn’t there. He was convinced that if he … Read more
Nineteen Tools and Four That Are Used
I spent forty minutes this morning watching a logistics manager try to reconcile three different “productivity” dashboards just to figure out why a single shipment was late. It was a … Read more
Reading a P and L Line by Line
I spent three hours in a windowless boardroom last Tuesday watching a mid-sized logistics firm’s CEO stare at a spreadsheet like it was a magic crystal ball. He was convinced … Read more
Reading Release Notes Before They Hurt
Most companies treat software updates like a gift, but in my experience, they’re usually just more friction disguised as “progress.” I recently sat through a sixty-minute implementation meeting for a … Read more
Switching Off a Tool People Still Use
Most managers think “how to retire a tool” is a technical problem solved by an IT ticket and a cancellation email. They’re wrong. I spent three years at a mid-sized … Read more
Cancelling a Recurring Meeting
I spent forty-five minutes this morning watching a mid-sized logistics manager try to “optimize” his team’s schedule using a $20-a-month project management tool. It was painful. He thinks he can … Read more
Putting the Conclusion First
I spent forty minutes yesterday watching a logistics manager try to “optimize” his team’s communication by purchasing a $50-a-month Slack integration. He thought a shiny new interface would solve his … Read more
Writing So the Reply Is Not Needed
I spent forty minutes yesterday watching a mid-sized logistics manager try to “optimize” his team’s output by purchasing a premium subscription to a new project management suite. He thought the … Read more
Monthly Variance in Fifteen Minutes
Stop wasting your money on “smart” fintech apps that promise to automate your life. I’ve spent fifteen years watching companies—and individuals—throw thousands of dollars at software to solve problems that … Read more