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  • Category: Business Tools

    Learning how to set chat norms.

    Agreeing How Fast You Reply

    June 4, 2026Idris HaverkampBusiness Tools

    I spent forty minutes yesterday watching a mid-sized logistics manager try to “fix” his team’s communication by purchasing a premium Slack integration. He thought a new feature would solve the … Read more

    How to choose a chat tool.

    Channels, Threads and Less Noise

    June 3, 2026October 26, 2026Idris HaverkampBusiness Tools

    I spent three hours last Tuesday watching a logistics manager try to “optimize” his team’s output by rolling out a premium Slack integration. He thought he was buying productivity, but … Read more

    Tips on how to keep a wiki alive.

    Pruning a Wiki Twice a Year

    May 25, 2026Idris HaverkampBusiness Tools

    I spent forty-five minutes in a boardroom last Tuesday watching a VP explain why his team needed a $20,000 enterprise knowledge base subscription to solve their “communication issues.” It was … Read more

    How to choose a knowledge base wiki.

    A Wiki That Does Not Die

    May 20, 2026Idris HaverkampBusiness Tools

    I spent forty-five minutes yesterday watching a mid-sized logistics manager demo a $20,000 enterprise wiki to a room of people who couldn’t even agree on how they currently file a … Read more

    How to handle version control for documents.

    Three People Editing the Same Document

    May 9, 2026Idris HaverkampBusiness Tools

    I spent forty minutes this morning watching a logistics manager try to explain why his team was using three different spreadsheets to track the same shipping manifest. He wasn’t looking … Read more

    How to choose a document tool.

    Choosing Where Documents Live

    May 3, 2026Idris HaverkampBusiness Tools

    I spent three hours last Tuesday watching a logistics manager try to “optimize” his team’s workflow by demoing a high-end cloud storage suite. He was looking for a magic bullet, … Read more

    How to onboard a new starter technically.

    Day One Accounts Ready Before They Arrive

    April 27, 2026Idris HaverkampBusiness Tools

    I recently sat through a three-hour “discovery session” with a logistics firm that just dropped sixty grand on an automated provisioning suite. They thought they were solving their chaos, but … Read more

    How to manage access when someone leaves.

    The Offboarding Checklist Nobody Wrote

    April 20, 2026Idris HaverkampBusiness Tools

    I spent three hours last Tuesday watching a logistics manager try to configure an expensive Identity Provider to automate his offboarding, only to realize he hadn’t even mapped out which … Read more

    How to choose a password manager for a team.

    Shared Credentials Without a Spreadsheet

    April 11, 2026Idris HaverkampBusiness Tools

    I spent forty minutes yesterday watching a logistics manager try to explain why his department needed a premium enterprise security suite. He didn’t have a clue. He was just looking … Read more

    How to handle expenses in a small firm.

    An Expense Process That Takes Two Minutes

    April 8, 2026Idris HaverkampBusiness Tools

    I spent forty minutes yesterday watching a warehouse manager try to “streamline” his reimbursements by purchasing a premium SaaS subscription. He was throwing money at a digital band-aid while his … Read more

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